9:00am
Support manager arrives. Wants to discuss my attitude. Click on PhoneNotes
SmartIcon. "Love to, but kinda busy. Put something in the calendar database!" I yell as I grab for
the support phone lines which have (mysteriously) lit up. Walks away
grumbling.
9:35am
Team leader from Research and Development (R&D) calls and says he needs
new ID. Tell him I need employee number, department name, manager name, marital status,
shoe size, penis size (did I say that?), and marital status. Run @dblookup against Texas State Parole Board database,
Centers for Disease Control (Atlanta) database, and my
Oprah Winfrey database. No hits. Tell him ID will be ready tonight after 5:00pm.
Drawing from the lessons learned last week's
"Reengineering for Customer Partnership," I offer to personally deliver ID to his apartment.
10:07am
Janitor stops by to say he keeps getting strange calls in the basement. Offer to
train him on Notes. Begin now. Let him watch console while I grab a coke.
1:00pm
Return from smoking break. Janitor says phones kept ringing, so he transferred
them to cafeteria lady. I like this guy!
1:05pm
Big Commotion! Support manager falls in hole left where I pulled up floor tiles outside his office
door. Stress to him the importance of not running into computer room, even if I do yell
"Omigod -- Fire!"
1:15pm
Development Standards Committee calls and complains about umlauts in form
names. Apologizing for the inconvenience, I tell them I will fix it. Hang up and run global
search/replace using gaks.
1:20pm
Mary Hairnet calls from downstairs cafeteria. Says she keeps getting callas for
"Notice Load" or "NoLoad Goats,", she's not sure, couldn't hear over industrial grade blender.
Tell her it was probably "Lettuce Nodes." Maybe the food distributor with a new product? She thinks about it and hangs up.
2:00pm
Legal secretary calls and says he lost his password. Ask him to check his purse,
floor of car, bathroom counter, and with last nights conquest. Tell him it probably fell
out of the
back of the machine. Suggest he put duct tape over all the air vents he can find on the PC so the password can't escape. Grudgingly offer to create new ID for
him while he does this.
2:49pm
Janitor comes back. Wants more lessons. I take off the rest of the
day.
This page was last updated on Saturday, 18 March 2006
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