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Wednesday


8:30am
Irate user from Monday afternoon calls back to say that chipset has nothing to do with fonts on database form. Tell them, "Of course, they should have been checking "Bitset", not "chipset." Sheepish user apologizes and hangs up.

9:10am
Support manager, with foot in cast, returns to his office. Schedules 10:00am meeting with me. User calls and wants to talk to support manager about terrible help at support desk. Tell them manager about to go in a meeting. Sometimes life hand s you material....

10:00am
Call Louie the janitor to cover for me. Go to support manager's office. He says he can't dismiss me but can suggest several lateral career moves. Most involve farm implements in third world countries with moderate to heavy political turmoil. By and by, I ask if he's aware of new bug which takes full-text indexed random e-mail databases and puts all references to furry handcuffs and Bambi Boomer in Marketing on the corporate Web page. Meeting is adjourned as he reaches for keyboard, Web browser, and Jack Daniels.

10:30am
Tell Louie he's doing great job. Offer to show him mainframe corporate PBX system sometime

11:00am
Lunch!

4:55pm
Return from lunch.

5:00pm
Shift change.


Tuesday
Thursday

This page was last updated on Saturday, 18 March 2006


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