8:12am
Accounting called in to say they couldn't access expense reports database.
Gave them Standard System Administration Answer #112, "Well, it works for me." Let them rant
and rave while I unplugged my coffeemaker from the Universal Power Supply (
UPS) and plugged their server back in. Suggested they try it again. One more happy
customer...
8:14am
User from 8:05am call said they received error message, "Error accessing
Drive 0." Told them it was an Operation System (OS) problem. Transferred them to Microsoft
Windows '95 Support.
11:00am
Relatively quiet for last few hours. Decide to plug support phone back in so I
can call my boyfriend. Says parents are coming into town this weekend. Put him on hold and
transferred him to janitorial closet down in the basement. What is he thinking? This is Splash weekend in Austin!
11:34am
Another user calls (do they ever learn?!). Says they want the ACL changed on
Human Resource (HR) performance review database so that nobody but HR can access the
database. Tell them no problem. Hang up. Change ACL. Add @MailSend so performance reviews are sent to */US.
12:00pm
Lunch
3:30pm
Return from lunch. Nap time!
3:55pm
Wake up from nap. Bad dream makes me cranky. Bounce servers for no
reason. Return to napping.
4:23pm
Yet another user calls. Wants to know how to change the fonts on a database
form. Ask them what chipset they are using. Tell them to call back when they find
out.
4:55pm
Decide to run "Create Save/Replication Conflicts" macro so next shift has
something to do.
This page was last updated on Saturday, 18 March 2006
Return to previous menu